Shipping policy
At Amen Fragrances, we are committed to delivering your orders quickly and securely. Below are the details of our shipping options and policies.
Free Shipping
We offer FREE shipping on all orders over £80 (UK ONLY). Standard shipping rates apply to orders below this amount.
Shipping Methods and Costs
-
Royal Mail Tracked (UK Mainland)
- Delivery Time: 2-3 working days
- Cost: £3.95
-
DPD (Republic of Ireland)
- Delivery Time: 3-5 working days
- Cost: Calculated at checkout.
-
DHL Worldwide Delivery
- Delivery Time: 5-6 working days
- Cost: Calculated at checkout.
Delivery Process
- Mainland UK: All parcels are sent via Royal Mail.
- Republic of Ireland (ROI): Parcels are shipped via DPD.
- If you are not available for the first delivery attempt by DPD, they will leave a card with instructions for re-delivery or collection. If you do not receive this, please contact our Customer Service Team for assistance in tracking your parcel.
Processing Time
Orders are processed within 1-2 business days, excluding weekends and bank holidays.
Fraud Prevention Delays
Parcels may be delayed if additional fraud prevention security checks are required. This is to ensure the safety and security of your order.
International Shipping
We ship worldwide via DHL, with a delivery time of 5-6 working days.
If you have any questions or concerns about your order, feel free to reach out to us at service@amenfragrances.com. We’re here to help!
Thank you for choosing Amen Fragrances!