FAQs
About Amen Fragrances
Amen Fragrances offers luxury-inspired scents at affordable prices. Our products are inspired by the biggest designer brands but without the inflated retail costs, allowing you to enjoy premium-quality fragrances without compromise.
Our fragrances are inspired by iconic designer scents but are not replicas. We focus on crafting high-quality alternatives that evoke the same luxurious feel at a more accessible price point.
We have three collections: Men, Women, and Premium, each offering a variety of scents for every preference and occasion.
Orders and Shipping
We aim to deliver your order within 3-5 working days using Royal Mail or DPD, depending on your location. International orders are shipped via DHL and may take 5-6 working days.
Yes! We offer free shipping on all orders over £80.00 (UK ONLY). Standard shipping rates apply to orders below this amount.
For the rest of the world, shipping is calculated at checkout.
Once your order has been shipped, you’ll receive a confirmation email with a tracking number. Use this to monitor your parcel’s journey.
If your parcel is delayed, please contact us at service@amenfragrances.com, and we will help track your order and resolve any issues.
Returns and Refunds
Yes, we accept returns within 14 days of receiving your order. Products must be in their original condition, with tags attached, and returned in their original packaging. Items with tags removed are non-returnable.
Include the returns form provided with your order and ship the items back to us using a trackable shipping method. If you’ve lost the form, include your name, order number, and the reason for the return.
Refunds are processed within 15 working days of receiving your returned items. Once processed, it may take 3-4 working days to appear in your account, depending on your bank or card issuer.
Need more help? Contact us!